Shipping Policy

Welcome to Gotocart.shop!
We’re proud to offer Free Shipping all over Pakistan 🇵🇰 — no hidden fees, no extra charges. Our goal is to deliver your order quickly, safely, and reliably through our trusted courier partners.

Processing Time

  • All orders are processed within 2 to 4 business days after order confirmation.

  • Orders are not processed or shipped on Sundays or public holidays.

  • During sales or peak seasons, dispatch may take slightly longer. In case of any delay, our team will contact you via phone or email.

Shipping Rates and Delivery Estimates

  • Free Shipping Nationwide! There are no delivery charges on any order within Pakistan.

  • We partner with leading courier services for fast and reliable delivery, including:
    TCS, Leopards Courier, PostEx, Trax, Daakia, BlueEx, and BarqRaftar.

  • Estimated Delivery Time:

    • Major Cities: 3–5 business days

    • Remote Areas: 5–8 business days

  • Please note: Delivery times are estimated and may vary due to factors such as weather, courier workload, or public holidays.

Shipping Destinations

  • We currently ship only within Pakistan.

  • Delivery to P.O. Boxes or military addresses (APO/FPO) is not available.

Order Tracking

  • Once your order has been shipped, you’ll receive a confirmation message via SMS or email with your tracking number.

  • Tracking information becomes active within 24 hours of dispatch.

  • You can track your parcel directly through your selected courier’s website.

Damaged or Lost Packages

  • Gotocart.shop is not liable for packages damaged or lost during shipment.

  • If your order arrives damaged, please take clear photos and contact the courier immediately to file a claim.

  • Keep all packaging and items until the issue is resolved.

  • Our support team is also available to assist you in such cases.

Shipping Restrictions

  • Certain oversized or fragile items may have delivery limitations depending on your location.

  • Any such restrictions will be clearly mentioned on the product page before checkout.

For Assistance

If you have any questions or concerns about shipping, our customer support team is here to help.
📞 +92 320 6698898

Policy Updates

Gotocart.shop reserves the right to update or modify this Shipping Policy at any time without prior notice.
Any changes will take effect immediately upon being posted on our website.

By placing an order on Gotocart.shop, you agree to this Shipping Policy.
Thank you for shopping with us — and enjoy Free Shipping all over Pakistan! 🎁✨